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 At Newport Medical Instruments, there is no higher priority than Total Customer Satisfaction.
We commit ourselves to the achievement of this goal through implementation of our Total Quality System, a system that reaches into all areas of our company; product design, production, marketing, delivery and support.
As individuals and as a team we pledge to continually strive toward:
- Anticipating, understanding, and exceeding our customer's needs and expectations
- Improving the Quality of our products and our services and the
efficiency of our processes and procedures
- Enhancing our sensitivity to, and awareness of, customer needs and expectations through on-going employee training and development
- Complying with all applicable domestic and international regulatory requirements.
- Maintaining the effectiveness of NMI Quality Systems.
As President of Newport Medical, I commit myself to employ all human, technical and financial means necessary to execute this policy, support my staff and achieve our objectives.
Hong-Lin Du
President
Newport Medical Instruments, Inc.
September 10, 2007
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